Form Configuration

Edit the form on Manage Forms page and select the Reference Number Settings tab to access registration parameters.

Enable Reference Number

Enable or disable reference numbers in current form.

Prefix

The prefix for the generated reference numbers. For example, if prefix is set to CF- then your reference numbers will look like CF-XXXXXXXXXX.

note

This doesn't change prefixes of already generated reference numbers.

Suffix

The suffix for the generated reference numbers. For example, if suffix is set to -AZ then your reference numbers will look like XXXXXXXXXX-AZ

note

This doesn't change suffixes of already generated reference numbers.

Length

The length of the random part of the reference number. The prefix and suffix lengths are not taken into consideration.

Type

The type of the generated random part of the reference number. It can be numeric or alphanumeric.

Add Reference Number to Email Subject

Add reference IDs to the subjects of notification and reply email messages for easy tracking of inquiries.