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Form Configuration

Edit the form on Manage Forms page and select the HubSpot Integration Settings tab to access integration parameters.

HubSpot integration settings tab

Enable HubSpot Integration​

Enable or disable HubSpot integration for the form.

Contact​

Please enable to create new contacts in HubSpot CRM.

Update Existing Contacts​

Update the contact information for existing contact email. If disabled, the submitted data will be ignored for existing contacts.

Contact Lifecycle Stage​

Set the type of the contact to create.

Contact Lead Status​

Set the initial status of the contact that is created.

Company​

Please enable to create HubSpot company records.

Update Existing Companies​

Update company information for existing company domain. If disabled, the submitted data will be ignored for existing companies.

Ticket​

Please enable to create new tickets in HubSpot CRM.

Ticket Pipeline​

Select desired pipeline for the new ticket.

Ticket Status​

Set the default ticket status.

Ticket Priority​

Set the default ticket priority.

Ticket Source​

Set the default ticket source.

Customer Email​

Select the field that will be used as a contact email.

Owner​

Set the default owner for created contact, company and/or a ticket.

Fields Mapping​

Map HubSpot attributes to form fields.

warning

Please map all required attributes for the form to work properly. If required attributes are not mapped the contact, company or ticket won't be created in the HubSpot.