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Form Configuration

Edit the form on Manage Forms page and select the Reference Number Settings tab to access registration parameters.

reference number settings tab

Enable Reference Number​

Enable or disable reference numbers in current form.

Prefix​

The prefix for the generated reference numbers. For example, if prefix is set to CF- then your reference numbers will look like CF-XXXXXXXXXX.

note

This doesn't change prefixes of already generated reference numbers.

Suffix​

The suffix for the generated reference numbers. For example, if suffix is set to -AZ then your reference numbers will look like XXXXXXXXXX-AZ

note

This doesn't change suffixes of already generated reference numbers.

Length​

The length of the random part of the reference number. The prefix and suffix lengths are not taken into consideration.

Type​

The type of the generated random part of the reference number. It can be numeric or alphanumeric.

Add Reference Number to Email Subject​

Add reference IDs to the subjects of notification and reply email messages for easy tracking of inquiries.