System Configuration
You can access the system configuration through the Stores > Configuration > WebForms admin page.
Zendesk Add-on
General settings that are required to connect Zendesk Support and Magento.
Zendesk Domain
The domain is your address (yourdomain.zendesk.com) within the Zendesk system.
Agent Email Address
Your registered email address in Zendesk system.
Agent Token
The token that you create in the Zendesk Admin > Channels > API page.