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Quick Responses

If you are asked same questions over and over you can save commonly used messages and use them in your replies.

quick response reply

Manage quick responses

You can find the Manage Quick Responses link in the Content admin section.

manage quick responses link

Create quick response

To create new quick response simply click on the Add Quick Response button at the top of the page.

add quick response button

You will be redirected to the quick response edit screen where you can assign quick response Title and Message.

new quick response page

Edit quick response

To edit the quick response simply click on the row in the grid.

edit quick response

Delete quick response

To delete quick response check the desired message in the grid and select Delete action from the Actions.

delete quick response